Home of CSAT.AI – Automating QA and Improving Agent and Customer Experience in Real Time!

“Navedas” means ‘Cognition’ in Sanskrit. It reflects the way we work – continually expanding our understanding. We apply human expertise to customer service issues, advancing human-assisted artificial intelligence to streamline back-office operations, improve customer service and reduce QA costs for our clients.

Who We Are

Startup and Scale Experts

AI Specialists

System Architects

Our Solutions

Customer Support

Customer Support

Customer experiences and support are omni-channel and immediate.  We develop AI processes to support and scale your business regardless of the channel.

Back Office Operations

Back Office Operations

The back office may not be sexy but what happens there is your dashboard to customer satisfaction. Driving it efficiently is the game changer.







Cloud Systems


$m+ Cost Savings

Cool companies, interesting projects, aligning our values as process fiends.

What They Say